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General Terms

These terms are your agreement to use the service on the website: www.topgotourist.vn of TopGo Tourist and third party websites.


Explanation of words

Terms: These are the provisions between TopGo Tourist and you

Third parties: are the units associated with TopGo Tourist to support services for you


About copyright


  • Websites  www.topgotourist.vn are owned by TopGo Tourist and protected by copyright law, you can only use these websites for the purpose of viewing information and registering for online payments for individuals. may not be used for any other commercial purpose.
  • The taking of content for reference and as a document for research must clearly state the source from the content of the TopGo Tourist website. Do not use TopGo Tourist logos and trademarks in any form without the consent of TopGo Tourist in writing.


About customer information

  • When you sign up for the service, you will be asked to provide some personal and account information.
  • For personal information: This information is only for the purpose of confirming the purchase of your tour. TopGo Tourist will also use this contact information to send you events, promotional news, and special offers if you agree. Your information will be kept confidential by TopGo Tourist and will not be disclosed to third parties except with your consent or must be disclosed in accordance with applicable laws.
  • For account information: This information will be applied by TopGo Tourist and third parties with the highest security measures to ensure the absolute safety of your account information.


About the linked site

TopGo Tourist's websites contain links to third-party websites. Linking to this third-party website is intended to provide convenience only to you, and not an endorsement or acceptance of the content and product information of third-party websites. TopGo Tourist will not be responsible for any liability related to any information contained in third-party websites.

About tour cancellation

In case of tour cancellation, please email the tour cancellation notice to TopGo Tourist. TopGo Tourist will exchange and reconfirm all your information. When completing the information confirmation, TopGo Tourist will refund the correct account you paid after deducting tour cancellation fees. Tour cancellation fee will depend on each tour you register.


Responsibilities of TopGo Tourist

  • TopGo Tourist has the duty to secure and safely store your information with the utmost seriousness.
  • Solve questions, errors, violations in the payment process if it is due to TopGo Tourist's fault.
  • Ensure that all services are fully implemented in accordance with the program that you register. However, we reserve the right to change the itinerary or cancel the tour at any time we deem necessary for your safety.
  • Any changes, if any, will be promptly notified to you right before the departure date or immediately after detecting the arising problems.


Case of a disclaimer for TopGo Tourist

  • TopGo Tourist will not be responsible for all the information you provide because it is not easy for us to confirm exactly which customers register the information.
  • TopGo Tourist is not responsible for your information being stolen if the theft is done from your computer due to computer virus infection or other reasons.
  • TopGo Tourist will not be liable to you if it occurs that your computer system is damaged while using the service or is interfered with in connection with the use of an external site.
  • TopGo Tourist is also not responsible for the loss of your data due to objective incidents such as natural disasters, droughts, fires, wars, etc.

Customer responsibility.

  • You commit to taking full responsibility for the personal information, account information that has been declared to be truthful and accurate. If there is an error, forgery or a dispute arises, TopGo Tourist has the right to cancel your purchased tour.
  • It is your responsibility to check your account information to promptly notify TopGo Tourist if there are problems. TopGo Tourist will not accept any claim from the payment without receiving your response before.
  • You do not use the content of the website managed by TopGo Tourist for commercial purposes without consent.
  • Help and support with TopGo Tourist notifying TopGo Tourist other websites use information from the TopGo Tourist website managing without consent or giving false information to create a bad reputation for TopGo Tourist.
  • You must take your own precautions to ensure that whatever you choose to use when using the TopGo Tourist website is free from viruses or any other external threat that may interfere. or cause damage to your computer system.